A comprehensive system designed to empower service users and their families with access to essential care information and support services
This user-friendly portal promotes compassionate, person-centred care by providing a secure and accessible platform for service users, family members, and friends to engage with their care plans and schedules.
Key features
With its focus on promoting compassionate, person-centred care and enhancing communication between service users, their families, and care teams, the Service User & Next of Kin Platform is transforming the way care is delivered and experienced.
Service User, Family, and Friends Access Portal
A dedicated portal for service users and their verified Next of Kin (NOK), providing convenient access to care plans, upcoming and completed schedules, and visit history.
Enhanced Security Features
Robust security measures ensure the privacy and confidentiality of sensitive information, allowing service users and NOK to view care details with peace of mind.
24/7 Accessibility
The platform is accessible 24/7, allowing users to view care information and schedule visits at their convenience.
Visit History Overview
A comprehensive visit history provides a two-week overview of past visits, enabling service users and NOK to track care activities and appointments.
Feedback Mechanism
Service users can provide feedback on individual visits, supporting continuous improvement and quality assurance efforts.
Interactive Features
Interactive menus such as ‘Get in Touch’ facilitate communication between nominated family and friends and the care team, while the ‘FAQs’ section addresses common queries.
Ask a Question Feature
Service users can easily submit questions to their care team about their care directly through the platform, promoting open communication and personalised support.
BOOK A DEMO
Interested in seeing our software in action?
Requesting a demo is easy!
Simply fill out the form on our website, and one of our knowledgeable & experienced representatives will be in touch to schedule a personalised demonstration tailored to your needs.
